HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register to download content; sign up for emails, newsletters, blog, or social updates; respond to a survey or marketing communication; surf the website; or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To administer a contest, promotion, survey or other site feature
- To send periodic emails regarding our services/blog
- To follow up with you after correspondence (live chat, email or phone inquiries)
Like most website operators, Chart Room Creative LLC collects non-personally identifiable information of the sort that web browsers and servers make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Chart Room Creative, LLC’s purpose in collecting non-personally identifiable is to better understand how Chart Room Creative, LLC’s visitors use its website. From time to time, Chart Room Creative may release non-personally identifiable information in the aggregate, e.g. by publishing a report on trend in the usage of its website.
Chart Room Creative, LLC also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments or submitting forms on the ChartRoomCreative.com website(s). Chart Room Creative, LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifiable information as described below, except that commenter and form submission IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where a comment is left or a form is submitted.
PERSONALLY IDENTIFIABLE INFORMATION COLLECTED
Certain visitors to Chart Room Creative, LLC’s websites choose to interact with Chart Room Creative, LLC in ways that require Chart Room Creative, LLC to gather personally identifiable information. The amount and type of information that Chart Room Creative, LLC gathers depends on the nature of the interaction. For example, we ask visitors who sign up at ChartRoomCreative.com to provide a name and email address or a username. Those who engage in transactions with Chart Room Creative, LLC are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
In each case, Chart Room Creative, LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Chart Room Creative, LLC. Chart Room Creative, LLC does not disclose personally identifiable information other than as described below. And visitors can always refuse to supply personally identifiable information, with the caveat that it may prevent them from engaging in certain website-related activities.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Chart Room Creative, LLC may collect statistics about the behavior of visitors to its website(s). Chart Room Creative, LLC may display this information publicly or provide it to others. However, Chart Room Creative, LLC does not disclose personally identifiable information other than as described below.
PROTECTION OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION
Chart Room Creative, LLC discloses potentially personally identifiable and personally identifiable information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Chart Room Creative, LLC’s behalf or to provide services available at Chart Room Creative, LLC’s website(s), and (ii) that have agreed not to disclose it to others. Some of those employees, constractors and affiliated organizations may be located outside of your home country; by using Chart Room Creative, LLC’s website(s), you consent to the transfer of such information to them. Chart Room Creative, LLC will not rent or sell potentially personally identifiable and personally identifiable information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Chart Room Creative, LLC discloses potentially personally identifiable and personally identifiable information only in response to a subpoena, court order or other governmental request, or when Chart Room Creative, LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Chart Room Creative, LLC, third parties or the public at large.
If you are a registered of a Chart Room Creative, LLC website and have supplied your email address, Chart Room Creative, LLC may occassionally sen you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with Chart Room Creative, LLC and our products and services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Chart Room Creative, LLC takes all measures resonable necessary to protect against unauthorized access, use, alteration, or destruction or potentially personally identifiable and personally identifiable information.
- Understand and save preferences for future visits
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
- We may also use trusted third-party services that track this information on our behalf to help better understand our users and their preferences in order to provide more content and better experiences aligned with what matters most to them.
Please note that you have total control over cookies. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, please refer to your browser’s Help menu to learn the correct way to modify your cookies. And know that if you turn cookies off, it won’t affect your user experience on our site.
If Chart Room Creative, LLC, or substantially all of its assets, were acquired, or in the unlikely event that Chart Room Creative, LLC would cease to operate its business whether by choice or in the unlikely event that it were to go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Chart Room Creative, LLC may continue to use your personal information as set forth in this policy.
Where and when comments are able to be left by visitors, when visitors leave comments on the website(s), we collect the data showen in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
Chart Room Creative, LLC would never use personal information of customers included in the “Constact Us” or “Getting Started” forms on our website(s) or e-mail query sent to email addresses at our email domain (firstname.lastname@example.org) for purposes other than to use the contact address of the visitor or customer in order to answer the inquiry from such visitor or customer and to reflect the opinions of visitors or customers to our product development and/or service.
Chart Room Creative, LLC would never disclose or provide personaly information collected by the aforementioned forms except for the following when (1) Chart Room Creative, LLC has prior approval of customers, or (2) Disclosure is required based on laws and regulations.
Chart Room Creative, LLC keeps contact form submissions for up to 10 years for customer service purposes, but we do not use the information submitted through the previously mentioned forms for marketing purposes.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if ithe visitor has visited the other website.
We provide the opportunity to sign-up for a monthly email newsletter by entering your email address in a sign-up form(s) located across the website(s).
In some cases we may ask you for further information, such as name, occuption, address or telephone number. Regarding the processing of this personal data, you will be asked to grant your explicit consent.
If you subscribe to our monthly email newsletter your IP address as well as data and time of subscription will be collected. This allows us to prevent misuse of our services or of the email address of the subscriber. This data is only used for the distribution of the newsletter. The subscription may be terminated by you at any time by following the unsubscribe instructions inclused in each newsletter. We will delete the relevant personal data promptly upon your unsubscribe instruction.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name and photo.
When registering on our site, we may collect your name, email address or other information to help you with your experience. In addition, we provide social network authentication with Facebook and Google. When signing up with one of these services, you authorize us to access the information available on those profiles, including but not limited to: your name, date of birth, profile picture, gender, location, website address, and email address.
This information is collected at the time you register for an account on our site, update your subscriptions, subscribe to a newsletter, respond to any marketing materials, or fill out any other forms present on our site(s).
WHO WE SHARE YOUR DATA WITH
1. STRIPE PAYMENT PROCESSOR, PAYPAL AND/OR QUICKBOOKS PAYMENT PROCESSOR
The payment processors mentioned may provide us with unique authentication tokens to make payments requests with. The payment processors may also provide us with information such as your name, credit card type, expiration date, and the last four digits of your credit card number. This information is used only to make single payment requests, or register the user for an ongoing subscription that requires automatic payments in the future.
In addition, Chart Room Creative, LLC may also request and receive any payment history between the user and Chart Room Creative, LLC.
2. FACEBOOK CONVERSION PIXELS
We use the “Custom Audience pixel” of Facebook Inc., (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.
Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads#_=_
3. GOOGLE ANALYTICS
Our website uses Google Analytics, a web analysis service of Google, Inc., www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site(s), including your IP address, is transmitted to Google’s location in the US and stored there.
In using Google Analytics, our website(s) employ the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transmitting it from EU/EEA member states. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to our website.
Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.
You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For the cases in which personal data is transferred to the US, Google has self-certified persuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Please refer to the following for more information: https://support.google.com/adwordspolicy/answer/1316548?hl=en.
We have, have previously, or intend to have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register as a customer or Chart Room Creative, LLC member on our website(s), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account/profile on this site(s), or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
No site is safe from hackers. However, if a data breach should occur, Chart Room Creative, LLC will comply with the Fair Information Practices Principles and will notify you immediately through email and through notifications on our website.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We obviously do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days. We will work in whatever capacity available to us to address the issue and prevent further breach.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out repercussions for violations.
We absolutely hate spam and consider spammers, besides being exhaustively annoying and a nuisance, to be a base, evil and vile abomination. Yes, that is how much we abhor spam and commit to never, ever spamming you.
That said, we only collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred and only with your explicit acknowledgment and agreement to being contacted in that regard.
To further be in accordance with CANSPAM, we commit and agree to:
- Never using false or misleading subjects or email addresses
- Always identify a message as an advertisement in some reasonable way if it is an ad communication
- Include the main corporate site web address in our communication
- Monitor third-party email marketing services for compliance, if one is ever used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email.
- If at any time you would like to unsubscribe from receiving future emails, you can email us or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Last Edited on 2024-01-21